Shuttermark

Delete your Shuttermark account

This page is for the Shuttermark app on Google Play. Use it to delete the account you signed in with in the app.

How to delete the account

  1. Stay on this page. You do not need to open the app.
  2. Sign in with the email and password, or the Google account, you use in Shuttermark.
  3. Type DELETE in the confirmation box.
  4. Choose Delete account. Shuttermark deletes the account when you submit.

What is deleted

  • Your sign-in account, including the email address on that account.
  • Your profile, personal workspace, and signed-in device sessions.
  • Cloud files stored for this account, including personal workspace uploads and verify uploads.

What is kept, and for how long

  • Photos already saved in your phone gallery stay on the device. Uninstalling the app does not remove them.
  • Photos, tasks, and files owned by a Team or Business workspace stay with that workspace.
  • If you are the only owner of a workspace, delete or transfer that workspace on the team site before this form can finish.
  • Server attestation records used to check an existing proof are kept for up to 7 years, then anonymized.
  • Billing records are kept for 7 years. The audit log is kept for 7 years. Live logs are kept for 30 days.